Shipping Policy

Last updated: July 31, 2026

At Gracewear London, we aim to make your shopping experience as smooth and reliable as possible. Clear delivery information is an important part of that. We are pleased to offer free shipping on all orders within our delivery region.

Shipping Coverage

This shipping policy applies to all orders delivered within the United Kingdom.

Delivery Timeframes

Our delivery timelines are estimates and are outlined below:

Order cut-off time: 5:00 PM (GMT+00:00). Orders placed after this time are processed on the next business day.
Handling time: 1–2 business days (Monday–Friday, excluding public holidays).
Transit time: 6–8 business days (Monday–Friday).
Estimated total delivery time: 7–10 business days (including handling and transit).

These timeframes are indicative and may vary during busy periods or due to carrier-related delays.

Delivery Partners

Depending on your location and the size of your order, your parcel may be delivered by one of the following carriers:

Royal Mail
DPD
UPS
DHL
FedEx

Shipping Costs

Free Shipping: We offer free shipping on all orders within the UK, with no minimum order requirement.

Delivery Issues

If you encounter any delivery-related issues, such as delays or a missing parcel, please contact our customer support team as soon as possible. We are here to help and will do our best to resolve the matter quickly.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message with your tracking number. This allows you to follow your parcel during transit on our Order Tracking Page.